THE UNDERSTANDING OF NEW PUBLIC ADMINISTRATION
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Authors:
• Halil I. ULKER, Afiliation: Professor Ph.D., University of Ankara, Turkey
• Gulcin KARAKOC, Afiliation: Professor Ph.D., University of Ankara, Turkey -
Keywords: Good governance, countable, Total Quality Management, effectiveness, public management
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Abstract:
Neo-liberal system has formed a new world order in order to overcome the last crisis, it experienced in 1980. This new formation –that is called globalization is basically the struggle of overcoming the recession in the world economy. The main tools that are used by globalization for solving the crisis are the followings; minimal state, privatization, de-regulation policies, international corporations, and so on. Globalization has reduced the area of public administration by proposing a minimal state and has opened the public spear to the private sector.
Increasing public duties and expenses of prosperous state have been shown as the reason of 1980 crisis that is characterized by recession and stagflation. Thus, public services have been decreased to minimum, the duties that were done by government in the past have been opened to the private sector and the moving area of the capital has been widened.
The basic qualifications of new public administration can be categorized as follows:
- Government is a force that steer, not a force that row. It should be director instead of an actor.
- Public duties should be reduced.
- Good governance should absolutely be provided. This administrative method is formed by local administrator, the civil public agents, and entrepreneur community.
- Citizen should be regarded as customer and customer satisfaction should be adapted.
- The authorities of central administration should be transferred to local administrations.
- Public administration should be transparent, countable, effective and efficient.
- Total Quality, localness, customer oriented, legitimacy and propriety are the inalienable parts of the public duties.
In conclusion, public administration has transformed to public management. This is a mentality in which consumer is more important than producers. This is the implementation of a public administration in which economy controls politics and social life.